We ship across the United States (including Hawaii and Alaska) and offer international shipping to the following countries:
If your shipping destination is not listed above, please email us via the Contact form prior to placing an order, and we'll verify if we can ship to your desired location. A shipping quote and instructions on how to place an online order will be provided then.
For international orders, customer is responsible for payment of any custom duties and/or import taxes incurred.
We are pleased to offer Free Standard Shipping on all US orders $50+ (before tax). We charge a flat rate of $7.95 to ship all US orders under $50.
International shipping fees vary and are quoted at checkout. Please refer to "Where We Ship" above for a list of countries where we currently ship.
If you would like to purchase Expedited Shipping (1-3 business day delivery), please note that at checkout. We will provide rates and a link to purchase this option.
order processing Time & Delivery
All orders ship direct from our workshop in Southern California. Orders typically process and ship within 2 business days with the exception of certain made-to-order items like candles which may take up to 7 business days for production.
Once shipped, your order should arrive in 3-5 business days. In the event there is a delay in shipping your order, we will notify you via email/text. You will receive package tracking information via email/text when your order ships.
Need your items faster? You can purchase Expedited Shipping (1-3 business day delivery). Simply indicate that at checkout in the order notes, and we will contact shortly you with options.
Our products come beautifully packaged and ready for gifting. If purchasing as a gift and sending to a different shipping address, please indicate that it is a gift in the order notes and include the recipient's name and whom it is from. We will be happy to include a complimentary gift tag with your order.
Limited Edition Scents
We regularly update our collection with new and limited edition seasonal scents. As an exclusive benefit, members of our LM Insiders program can reorder limited edition scents from past collections. LM Insiders can submit a special order scent request via our Contact form, and we will confirm availability of your desired scent(s). For candles, there is a minimum order of 3 candles per special order scent for this bespoke service.
Not an LM Insider yet? Simply sign up for our free program at the bottom of this page.
Do to the handcrafted and made-to-order nature of Luxey Maison creations, we are unable to accept returns. If there is an issue with your order, please reply to your order confirmation email within 7 days of receiving your order and we will be happy to assist you.
We do offer Sampler sets for purchase to try a variety of our candle and perfume scent creations.
Sustainability is a core value at Luxey Maison. It influences everything we do as a female and minority-owned small business.
To reduce waste, our products are crafted-to-order.
We source eco-friendly premium ingredients and partner with local vendors to support our community.
Our line is predominantly plastic-free and instead utilizes glass and aluminum packaging which can be repurposed or recycled.
We offer a scented oil refill program for our Eco-Reed Diffusers, and our original diffuser vessel is made of beautiful hand-blown recycled glass.
Orders are shipped in paper boxes with compostable plant-based packing chips and biodegradable tape that can be recycled right along with the box.
Our sustainability efforts are ongoing. We are committed to seeking ways to improve and reduce our footprint.