We ship across the United States (including Hawaii and Alaska) and also offer international shipping to the following countries:
If your shipping destination is not listed above, please email us via the Contact form prior to placing an order, and we will verify if we can ship to your desired location. A shipping quote and instructions on how to place an online order will be provided.
For international orders, customer is responsible for payment of any custom duties and/or import taxes incurred.
We are pleased to offer Free Standard Shipping on all US orders $50+ (before tax). We charge a flat rate of $7.95 to ship all US orders under $50.
International shipping fees vary and are quoted at checkout. Please refer to "Where We Ship" above for a list of countries where we currently ship.
If you would like to purchase Expedited Shipping (1-3 business day delivery), please note that upon checkout. We will provide rates and a link to purchase this option.
order processing Time & Delivery
All orders ship from our workshop in Southern California. Orders typically process and ship within 2 business days with the exception of made-to-order items which may take up to 7 business days for production.
Once shipped, your order should arrive in 3-5 business days. In the event there is a delay in shipping your order, we will contact you via email or text to alert you on the status. You will receive a confirmation email with tracking information when your order ships.
Want to receive your items faster? You can purchase Expedited Shipping (1-3 business day delivery). Simply indicate that at checkout in the order notes, and we will contact shortly you with options.
Our products come beautifully packaged and ready for gifting. If purchasing as a gift and sending to a different shipping address, please indicate that it is a gift in the order notes and include the recipient's name and whom it is from. We will be happy to include a complimentary gift tag with your order.
Limited Edition Scents
We regularly update our seasonal collections with new limited edition scents. As an exclusive benefit, members of our LM Insiders program can order products from past collections. LM Insiders can submit a special order scent request via our Contact form, and we will confirm if we can reproduce the scent. For candles, there is a minimum order of 3 candles per special order scent for this bespoke service.
Not an LM Insider yet? You can sign up for our free program at the bottom of this page.
Do to the handcrafted to order nature of Luxey Maison creations, we are unable to accept returns. If you need assistance with items sent in your order, please email us via the Contact form.
We do offer Sampler sets for purchase to try a variety of our candle and perfume scent creations.
Sustainability is a core value at Luxey Maison. It's deeply important to us as a minority-owned small business and impacts everything we do.
To reduce waste, most of our products are crafted-to-order using eco-friendly premium ingredients.
We source ingredients and partner with local vendors to support our community.
Our line does not primarily use plastic packaging and instead utilizes glass and aluminum which can be repurposed or recycled.
We have a scented oil refill program for our Eco-Reed Diffusers, and our original diffuser vessel is made of beautiful recycled glass.
Orders are shipped in paper boxes with compostable plant-based packing chips and biodegradable tape that can be recycled right along with the box.
Our sustainability efforts are ongoing. We continuously seek ways to improve and reduce our footprint.